Your privacy is our priority. This document explains in detail how Jaya99 collects, uses, stores and protects the personal data of all members in Malaysia.
Before you read our full policy, here are six key commitments Jaya99 makes to every Malaysian member's privacy and data security.
All personal and financial transaction data of jaya99 members is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions such as Maybank and CIMB.
Jaya99 has never and will never sell, rent or disclose members' personal data to any third party for marketing purposes without your explicit consent.
The Jaya99 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are protected in accordance with applicable local laws.
We are transparent about what data we collect, why it is collected, how it is used and how long it is retained. No hidden agenda — what you read here is what we practise.
Jaya99 members have the full right to access, correct, download or request the deletion of their personal data. Contact our team at any time to exercise these rights.
Jaya99's security systems are actively monitored around the clock by our cybersecurity team. Any threats or suspicious activity are detected and addressed immediately before they can compromise your data.
Important Note: This Privacy Policy applies to all registered members and users of the Jaya99 platform in Malaysia. By using Jaya99's services, you agree to the data collection and processing practices described in this document.
Jaya99 ("we", "platform") takes the privacy of our members very seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use the Jaya99 platform at jaya99.click.
This document is drafted in accordance with the required regulations Personal Data Protection Act 2010 (PDPA) Malaysia and comply with applicable international data protection standards. We are committed to ensuring every jaya99 member — from Kuala Lumpur to Sabah and Sarawak — receives consistent and trustworthy privacy protection.
This policy covers all services we offer, including online slots, live casino (baccarat, blackjack, roulette), Sports Betting (EPL football, Malaysia Super League, badminton, e-sports), progressive jackpots and all customer support interactions.
Current Version: jaya99 Privacy Policy Version 2.4, updated 1 January 2026. Any earlier versions are no longer in effect as of that date.
Jaya99 only collects personal data that is genuinely necessary to provide our services. Below are the categories of data we collect and the purpose for each:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, identity card number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, MYR deposit/withdrawal records | Payment processing via DuitNow, Touch 'n Go, FPX |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Games played, betting records, login sessions | Service improvement, responsible gaming compliance |
| Preferences & Settings | Language preference, self-imposed deposit limits, notification settings | Personalisation of user experience |
Jaya99 does not directly collect the following information unless required by law for specific purposes:
Jaya99 uses your personal data only for legitimate and defined purposes. We will not use your data beyond those stated purposes without notifying you in advance.
You may opt out of marketing communications at any time by updating your notification preferences in your jaya99 account settings or by contacting our support team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), Jaya99 processes your personal data on the following legal bases:
Jaya99 does not sell members' personal data to any party. However, in certain limited circumstances, we may share your data with the following parties:
Jaya99 may disclose personal data to Malaysian authorities when legally required, including for financial crime investigations, anti-money laundering purposes or valid court orders.
All third parties we work with are required to uphold data protection standards equivalent to those of jaya99 and are bound by legally enforceable confidentiality agreements.
International Data Transfers: In certain cases, your data may be processed on servers located outside Malaysia. Where this occurs, jaya99 ensures that a level of protection equivalent to the PDPA is maintained through appropriate safeguarding mechanisms.
Jaya99 retains your personal data only for as long as necessary for the purpose it was collected, or as required under Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Platform operational requirements |
| Financial Transaction Records (MYR) | 7 years after transaction | Tax & AML legal requirements |
| Security Logs | 2 years | Fraud detection & investigation |
| Support Communication Records | 3 years | Service references & complaints |
| KYC (Identity Verification) Data | 7 years after account closure | PDPA & AML Requirements |
| Marketing Records (with consent) | Until consent is withdrawn | Legal basis for consent |
Once the retention period has ended, your data will be securely deleted or anonymised using approved methods so that it can no longer be associated with you.
Protecting your data is a responsibility we take very seriously. jaya99 implements multiple layers of technical and organisational security to safeguard your personal data against unauthorised access, use or disclosure:
While we take all reasonable precautions, no security system is entirely impenetrable. In the event of a data breach that affects you, Jaya99 will notify you as promptly as possible in accordance with Malaysia's PDPA requirements.
Under Malaysia's PDPA, as a jaya99 member you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
Request a copy of the personal data Jaya99 holds about you in a readable format.
Request that Jaya99 correct any personal data that is inaccurate or incomplete.
Request the deletion of your personal data when it is no longer required (subject to legal obligations).
Request that Jaya99 restrict the processing of your data under certain circumstances permitted by law.
Receive your data in a structured format that can be transferred to another service provider.
Object to the processing of your data for direct marketing purposes or on the basis of certain legitimate interests.
To exercise any of the rights above, please contact us at support@jaya99.click stating your request. We will process your request within 14 business days.
The Jaya99 platform uses cookies and similar technologies to enhance your user experience. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Jaya99 platform and you may be unable to log in or play without interruption.
Jaya99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When we make material changes, we will:
Continued use of the Jaya99 platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your Jaya99 account.
If you have any questions, concerns, or complaints regarding how Jaya99 handles your personal data, please contact our Data Protection Officer through the following channels:
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority if you are dissatisfied with Jaya99's response to your privacy complaint.
Policy Version: Jaya99 Privacy Policy Version 2.4 | Effective Date: 1 January 2026 | Language: Bahasa Melayu (official version for Malaysia members)
Malaysia PDPA Compliance: The Jaya99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that every member's privacy rights are protected in accordance with applicable Malaysian law. For information about your rights or to make a privacy enquiry, contact us at support@jaya99.click.
Register your Jaya99 account today with full confidence that your privacy and personal data are protected to the highest security standards. Deposit via Touch 'n Go, DuitNow, or FPX — all in MYR.